Guarantees & Return Policy
By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
- Warranty repair is free of charge.
- The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.
All Apollo Herkenrath products
The group "New Technologies" offers for review the products of the plant Apollo Herkenrath: bread knives, fishing knives, agricultural knives, industrial and craft knives, work knife cases, laboratory supplies, spatulas, laboratory tongs, spoon, mixing heads/stirring rods, titanium tweezers, cutter knives, folding knives, knives for sports and hobbies, knives with retractable blade, fixed blade knives, deburring knives, scrapers, universal knives made of detectable plastic, universal knife accessories, strip steel blades, break-off blades/cutting blades, coated blades, bow blades/handle blades, three-hole blades and industrial razor blades, piercing blades, deburring blades, fiber blades, foil blades, glass planer blades, hook blades, industrial blades, ceramic blades, stainless steel blades, trapezoidal blades, serrated blades, scalpel blades, customized solutions, safety knives
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Working knives18-030-011, 20-080-014, etc. -
Laboratory supplies42-105-001, 32-300-001, etc. -
Universal knives01.0.000, 20.1.473 ALD, etc. -
Blades16-136-041, MTBB-10B, etc. -
Safety knives133.1.653, STHTO-10193, etc.
NEW TECHNOLOGIES GROUP
For sales and support please contact
Contact us or your local dealer for more information on certifications, features, reviews, pricing, stock availability and delivery terms for Apollo Herkenrath products.
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